CAFE ANATOLIA PRIVACY POLICY
Hospitality Franchise Group Limited and its associated companies, successors, transferees and assignees ("Cafe Anatolia") recognise the importance of safeguarding your personal and financial information, and respect your rights under the Privacy Act 1993.
This privacy policy explains how Cafe Anatolia may collect, store, use, and disclose any personal information that you provide to us when using this website and our mobile application.
Your continued use of this website and mobile application provides your unconditional consent to us collecting, storing, using, and disclosing your personal information in the manner set out below. This privacy policy is subject to, and must be read in conjunction with, our Terms and Conditions of Use.
INFORMATION WE COLLECT & HOW WE MAY USE IT
Cafe Anatolia may collect your personal information (including, without limitation, your name, email address, phone number, and postal address) when you use this website or our mobile application. You may decide not to provide your personal information to Cafe Anatolia. However, if you do not provide it, Cafe Anatolia may not be able to provide you with access to certain information or services including our online ordering.
Cafe Anatolia may use the information it collects from you for the following purposes:
- To help us provide our products and services to you;
- To respond to, and process, your request for assistance;
- To inform you about our promotions or other information relating to Cafe Anatolia.
When you use the Cafe Anatolia mobile application, we may collect your precise location data if you grant permission through your device settings. We use this information to:
- Show your nearest Cafe Anatolia locations and calculate distances to help you find the closest cafe;
- Send you location-based notifications about nearby offers, promotions, and special deals;
- Improve our services based on location patterns and user preferences.
Location data is collected through your device's location services and may be processed by our service providers (including Firebase) to deliver location-based notifications. You can control location permissions at any time through your device settings. We do not share your precise location data with third parties for advertising or tracking purposes.
If you use the voice ordering feature on the order page within our mobile application, we may access your device's microphone to process your voice commands. Audio data is used solely for processing your voice orders and is not stored or shared with third parties. You can control microphone permissions at any time through your device settings.
WEBSITE USAGE INFORMATION
When you visit this website, Cafe Anatolia may use automated technology (such as usage monitoring software, cookies, and sessions) to collect and store certain information about your visit, including (without limitation):
- the IP address and domain name used by your computer to connect to the Internet;
- the operating system and the browser your computer uses, and any search engine used to access this website;
- the date and time you are visiting;
- any other information you expressly provide (such as your name, email address, postal address, and telephone number).
This information will be used in aggregate form to analyse how this website is being used (for example: to ascertain which pages are the most popular). Except for the reasons set out in this privacy policy, we will not disclose any such information except in aggregate form. We may gather more extensive information if we are concerned, for example, about abnormal website usage patterns or website security breaches.
If you send us an email, we may store your email address and the contents of the email. This information will only be used for one of the purposes listed above. Electronic mail submitted to Cafe Anatolia is handled and saved according to the provisions of the New Zealand Privacy Act 1993.
Any information we collect will not be used in ways that you have not consented to.
STORAGE AND PROTECTION OF YOUR PERSONAL INFORMATION
As required by the Privacy Act 1993, Cafe Anatolia follows strict procedures when storing and using the information you have provided.
Cafe Anatolia will not sell, trade or rent your personal information to others. Cafe Anatolia may provide aggregate statistics about our customers and website trends; however, these statistics will not have any personal information which would identify you.
Cafe Anatolia may disclose information about you or your use of the website and/or services without your prior permission if Cafe Anatolia has a good faith belief that such action is necessary to:
- Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law;
- Protect our rights or property.
INFORMATION HELD & THE WAY TO ACCESS & CHANGE IT
Any information that Cafe Anatolia may collect is held by Cafe Anatolia HQ located at 507 Eastbourne Street West, Hastings 4122, New Zealand on its premise and/or secured server of legitimate service providers for exclusive use to Café Anatolia.
In general the intended recipients of the information are Cafe Anatolia. You have rights of access to, and correction of, personal information. If you wish to arrange such access and/or correction, then in the first instance contact us on privacy@cafeanatolia.co.nz.
CHANGES TO OUR PRIVACY POLICY
If Cafe Anatolia changes any aspect of this privacy policy Cafe Anatolia will post these changes on this page so that you are always aware of how Cafe Anatolia is treating your personal information. Any changes will take effect immediately once they are posted on this website. It is your responsibility to check this privacy policy regularly for any modifications or updates.
Cafe Anatolia encourages you to review the privacy statements of websites you choose to link to from this website so that you can understand how those websites collect, use and share your information. Cafe Anatolia is not responsible for the privacy statements or other content on websites linked from this website.
Cafe Anatolia welcomes any questions or comments you may have. Please feel free to contact us by email at privacy@cafeanatolia.co.nz
These terms govern the use of this website. Please read them carefully.
